Shipping & Delivery Policy

Effective Date: November 22, 2024

This Shipping & Delivery Policy is an
integral part of our Terms of Service ("Terms") and should be read in conjunction with them. For more details, please review our Terms here:[terms-of-service].

This policy outlines the shipping and delivery options available when purchasing products from us. By placing an order, you agree to the terms outlined below.

1. Shipping Options

We offer a variety of shipping methods to accommodate your needs. In certain instances, third-party suppliers may manage our inventory and handle product shipments.

Free Shipping

Free standard shipping is available on
qualifying orders above a specific threshold. The threshold varies depending on the item(s) and destination.

Shipping Rates

For orders not eligible for free shipping,
shipping fees are calculated based on the selected shipping option, order
weight, and delivery location. Applicable rates will be displayed during checkout.

Once your order is placed, we will provide additional shipping details and updates as required.

Important Notes:

  • All delivery dates and times provided are estimates and are subject to change due to unforeseen circumstances.
  • Shipping fees are non-refundable unless otherwise specified.

For EU and UK Customers:

This policy does not affect your statutory rights. Unless otherwise stated, delivery times will not exceed 30 days from the date of order acceptance. For more information, please refer to our Terms of Service.

2. International Shipping

We offer worldwide shipping. However, free standard shipping does not apply to international orders.

Customs, Duties, and Taxes:

International shipments may be subject to additional customs duties, taxes, or fees, which are determined by the destination country’s regulations. These charges are beyond our control and are the responsibility of the recipient. Please ensure compliance with the import laws of your destination country.

3. Delivery Delays

In the event of a delivery delay, we will notify you promptly and provide a revised estimated delivery date.

For EU and UK Customers:

This does not affect your statutory rights. For further details, please refer to our Terms of Service.

4. Returns and Refunds

If you have any questions regarding returns, refunds, or exchanges, please review our Return Policy here: [privacy policy].

5. How to Contact Us

For any questions or concerns regarding this Shipping & Delivery Policy, please contact us via one of the following methods:

Phone(Toll-Free):+971 4 580 8269

Email: support@ejuno.io

Online Contact Form:ejuno.io