Frequently Asked Questions

Can my partner access the same account?
Can I plan multiple events under one account (engagement, rehearsal, wedding)?
Can I delete my account and data?
How do I find and compare vendors?
How do I know vendors are verified?
What happens after I book a vendor on the platform?
What happens if a vendor cancels on me?
Can I change the date or details after booking?
Are deposits refundable?
How are prices calculated on eJuno?
Are there any hidden fees?
What payment methods can I use?
How are refunds handled?
How does the budget tracker work?
How do I use the timeline tool?
Can I build my wedding website here?
Can I manage my guest list or RSVPs?
Is my payment information secure?
How does eJuno protect my personal data?
Where is my data stored?