Description
xThe stunning countryside near Ostuni, hosts this 19th-century trullo which has the advantages of a modern holiday home while retaining its original beauty.
Its private pool and a garden with sunbeds and olive trees allow you to enjoy the relaxed Puglian lifestyle right outside the door.
The characteristic arches and alcoves of this traditional house have been carefully preserved and the rugged white stone walls and tiled floors give it that real Italian ambience. Trullo Joel is well-equipped too, featuring two double bedrooms, each with en-suite shower. One of these can be set as a twin if required.
A cosy lounge and dining area complement a fully fitted kitchen with a dishwasher - all you need to get cooking each evening. Outside, you will find a barbecue too, as well as a covered patio with table and chairs. The views of the surrounding countryside will make dining outside all the more pleasurable, and the area is a treat to explore – full of fragrance and colour to delight the senses.
The famed ‘white city’ of Ostuni is just a few kilometres from Trullo Joel, and certainly worth an excursion or two. White-washed houses seem to tumble down the hillside looking out across the sea, and its medieval centre is still a muddle of charming little streets it’s a joy to get lost in. A beautiful Gothic cathedral surveys it all from its position at the top of the hill.
Many more appealing towns and cities are within easy reach. Martina Franca, Locorotondo and Alberobello are all enchanting places to visit inland, while the stunning beaches of the Puglian coast are never far away either – Trullo Joel enjoys the best of both worlds.
The local owners will be pleased to share their knowledge of this incredible region, guaranteeing you an authentic taste of Puglian culture.
***For larger parties it is possible rent sister properties Casa Azzurra (sleeps 10-12), Villa Anfora (sleeps 5) and Casale Pratelli (sleeps 4) on the same estate - please follow links for more information.
Shipping & Return
xEffective Date: November 22, 2024
This Shipping & Delivery Policy is an integral part of our Terms of Service. By placing an order, you agree to the terms outlined below.
1. Shipping Options
We offer a variety of shipping methods to accommodate your needs. In certain instances, third-party suppliers may manage our inventory and handle product shipments.
Free Shipping
Free standard shipping is available on qualifying orders above a specific threshold. The threshold varies depending on the item(s) and destination.
Shipping Rates
For orders not eligible for free shipping, shipping fees are calculated based on the selected shipping option, order weight, and delivery location. Applicable rates will be displayed during checkout.
Once your order is placed, we will provide additional shipping details and updates as required.
Important Notes:
- All delivery dates and times provided are estimates and are subject to change due to unforeseen circumstances.
- Shipping fees are non-refundable unless otherwise specified.
For EU and UK Customers:
This policy does not affect your statutory rights. Unless otherwise stated, delivery times will not exceed 30 days from the date of order acceptance. For more information, please refer to our Terms of Service.
2. International Shipping
We offer worldwide shipping. However, free standard shipping does not apply to international orders.
Customs, Duties, and Taxes:
International shipments may be subject to additional customs duties, taxes, or fees, which are determined by the destination country’s regulations. These charges are beyond our control and are the responsibility of the recipient. Please ensure compliance with the import laws of your destination country.
3. Delivery Delays
In the event of a delivery delay, we will notify you promptly and provide a revised estimated delivery date.
For EU and UK Customers:
This does not affect your statutory rights. For further details, please refer to our Terms of Service.
4. Returns and Refunds
If you have any questions regarding returns, refunds, or exchanges, please review our Return Policy.
5. How to Contact Us
For any questions or concerns regarding this Shipping & Delivery Policy, please contact us via one of the following methods:
- Phone (Toll-Free): +971 4 580 8269
- Email: support@ejuno.io
- Online Contact Form: ejuno.io
1. General Return Policy
We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
Eligibility for Returns
To qualify for a return, the item must:
- Be in its original condition, unused or unworn.
- Include all original tags and packaging.
- Be accompanied by a receipt or proof of purchase.
To initiate a return, please contact us at support@ejuno.io. Returns must be shipped to the address provided during the return process. Items sent back without prior approval will not be accepted.
For any return inquiries, please reach out to support@ejuno.io.
2. Damaged or Defective Items
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.
3. Non-Returnable Items
The following items are not eligible for returns:
- Perishable goods (e.g., food, flowers, plants)
- Customized or personalized products
- Personal care items (e.g., cosmetics, beauty products)
- Hazardous materials, flammable liquids, or gases
- Sale items and gift cards
If you're unsure about the eligibility of an item, please contact us.
4. Exchanges
For exchanges, we recommend returning the original item for a refund. Once your return is approved and processed, you may place a new order for the desired item.
5. European Union 14-Day Cooling-Off Period
If your order was shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, provided:
- The item is unused and in its original condition
- All tags and packaging are included
- A receipt or proof of purchase is provided
To exercise this right, please contact us at support@ejuno.io within 14 days of receiving your order.
6. Refund Process
Once we receive and inspect your returned item, you will be notified about the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 10 business days.
- Please note: your bank or card issuer may take additional time to process the refund.
If more than 15 business days have passed since approval and you have not received your refund, contact us at support@ejuno.io.
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