Description
xWell-situated in the heart of picturesque Puglia, amidst ancient olive groves and pleasant plains, the 5-bedroom Masseria Zia Cocca is a trulli treasure accommodating up to 10 guests. Initially inhabited by nuns as a convent from 1450, this sacred place now is a serene retreat of vaulted stone ceilings, traditional architecture, and modern luxury.
Upon entering the villa, guests are greeted by a concierge in the lovingly transformed reception area. As a sacred space, the chapel is a great place to go to meditate, pray, or put yourself at ease.
The next stop is the charming open-plan kitchen and dining room, which, like the villa, embraces the original masonry of the material. The exposed brickwork, domed ceiling, stone fireplace, and large, rustic dining table ensure a warm and airy ambience in this home hub.
The kitchen is fully equipped with a range of modern appliances, from a farmhouse sink to a professional-grade juicer and ample counter space. Whether you’re tossing together a Mediterranean Salad or preparing a holiday feast for family and friends, culinary enthusiasts will find everything they need and more.
Masseria Zia Cocca’s five bedrooms are a haven of calm and comfort, boasting king-sized beds, ensuite bathrooms with walk-in showers, and even their own personal dining areas so that a casual breakfast or romantic dinner for two is a pleasantly private affair.
The charm of Masseria Zia Cocca extends out of doors, where guests can take what they need from the botanic garden and dine al fresco in the cosy courtyard. Beyond the chapel and surrounded by olive trees is the stunning swimming pool and bar, a true oasis where time stands still.
With its holy heritage and charming ambience, Masseria Zia Cocca is a homely hybrid of tradition and modernity. This unique blend invites guests into an authentic Puglian experience that will prove as enjoyable as it will be unforgettable.
Shipping & Return
xEffective Date: November 22, 2024
This Shipping & Delivery Policy is an integral part of our Terms of Service. By placing an order, you agree to the terms outlined below.
1. Shipping Options
We offer a variety of shipping methods to accommodate your needs. In certain instances, third-party suppliers may manage our inventory and handle product shipments.
Free Shipping
Free standard shipping is available on qualifying orders above a specific threshold. The threshold varies depending on the item(s) and destination.
Shipping Rates
For orders not eligible for free shipping, shipping fees are calculated based on the selected shipping option, order weight, and delivery location. Applicable rates will be displayed during checkout.
Once your order is placed, we will provide additional shipping details and updates as required.
Important Notes:
- All delivery dates and times provided are estimates and are subject to change due to unforeseen circumstances.
- Shipping fees are non-refundable unless otherwise specified.
For EU and UK Customers:
This policy does not affect your statutory rights. Unless otherwise stated, delivery times will not exceed 30 days from the date of order acceptance. For more information, please refer to our Terms of Service.
2. International Shipping
We offer worldwide shipping. However, free standard shipping does not apply to international orders.
Customs, Duties, and Taxes:
International shipments may be subject to additional customs duties, taxes, or fees, which are determined by the destination country’s regulations. These charges are beyond our control and are the responsibility of the recipient. Please ensure compliance with the import laws of your destination country.
3. Delivery Delays
In the event of a delivery delay, we will notify you promptly and provide a revised estimated delivery date.
For EU and UK Customers:
This does not affect your statutory rights. For further details, please refer to our Terms of Service.
4. Returns and Refunds
If you have any questions regarding returns, refunds, or exchanges, please review our Return Policy.
5. How to Contact Us
For any questions or concerns regarding this Shipping & Delivery Policy, please contact us via one of the following methods:
- Phone (Toll-Free): +971 4 580 8269
- Email: support@ejuno.io
- Online Contact Form: ejuno.io
1. General Return Policy
We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
Eligibility for Returns
To qualify for a return, the item must:
- Be in its original condition, unused or unworn.
- Include all original tags and packaging.
- Be accompanied by a receipt or proof of purchase.
To initiate a return, please contact us at support@ejuno.io. Returns must be shipped to the address provided during the return process. Items sent back without prior approval will not be accepted.
For any return inquiries, please reach out to support@ejuno.io.
2. Damaged or Defective Items
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.
3. Non-Returnable Items
The following items are not eligible for returns:
- Perishable goods (e.g., food, flowers, plants)
- Customized or personalized products
- Personal care items (e.g., cosmetics, beauty products)
- Hazardous materials, flammable liquids, or gases
- Sale items and gift cards
If you're unsure about the eligibility of an item, please contact us.
4. Exchanges
For exchanges, we recommend returning the original item for a refund. Once your return is approved and processed, you may place a new order for the desired item.
5. European Union 14-Day Cooling-Off Period
If your order was shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, provided:
- The item is unused and in its original condition
- All tags and packaging are included
- A receipt or proof of purchase is provided
To exercise this right, please contact us at support@ejuno.io within 14 days of receiving your order.
6. Refund Process
Once we receive and inspect your returned item, you will be notified about the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 10 business days.
- Please note: your bank or card issuer may take additional time to process the refund.
If more than 15 business days have passed since approval and you have not received your refund, contact us at support@ejuno.io.
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