Description
xStep inside the main villa and appreciate the spacious living and dining room with doors opening out to the grounds – you may even be able to catch a glimpse of Montalcino as you admire the views. There is also a well-equipped kitchen on the ground floor - guests can gather on the covered terrace for Tuscan feasts on warm summer evenings.
The upper floor of the house is split across two wings allowing up to 14 guests to rest peacefully across seven bedrooms (with air-conditioning and ceiling fans) and six bath/shower rooms. The south wing also features another pretty living room and Tuscan-style kitchen, meaning there is ample space to relax and spread out.
Another 4 guests can stay in the charming cottage just above the swimming pool and olive grove. Unwind in the cottage’s living area with its stone fireplace, prepare simple meals in the kitchen and sleep in one of the two air-conditioned bedrooms, both with en suite facilities.
Complimentary breakfast is included each morning and there is housekeeping five days a week. Dedicated staff can help arrange an array of other services (at an extra cost) such as lunch and dinner, yoga sessions, massages and babysitting. They can also organise activities including horseback tours, bike rental and golf (preferential rates are offered at two courses, including one only 7km away).
Wine-tasting is also an option, after all the house and its grounds are part of a huge estate that produces wine, extra-virgin olive oil and other products from its vines, olive groves and organic farmland.
Beyond Casale Faggiola, head out and discover the glorious landscapes of the Senese hills and Val d’Orcia. Start off in Buonconvento with its medieval heritage and wonderful restaurants serving local specialities. A little further afield, the enchanting hilltop village of Montalcino is not to be missed - Brunello di Montalcino is one of Italy’s most famous wines.
Drive through the iconic landscapes of the Val d’Orcia passing cypress trees, vines, olive groves, oak forests and tiny hamlets. Visit historic Pienza, a jewel of the region – try its highly regarded pecorino cheese. Not forgetting Siena of course with its architectural masterpieces – its centre is now classified as a UNESCO World Heritage site.
Shipping & Return
xEffective Date: November 22, 2024
This Shipping & Delivery Policy is an integral part of our Terms of Service. By placing an order, you agree to the terms outlined below.
1. Shipping Options
We offer a variety of shipping methods to accommodate your needs. In certain instances, third-party suppliers may manage our inventory and handle product shipments.
Free Shipping
Free standard shipping is available on qualifying orders above a specific threshold. The threshold varies depending on the item(s) and destination.
Shipping Rates
For orders not eligible for free shipping, shipping fees are calculated based on the selected shipping option, order weight, and delivery location. Applicable rates will be displayed during checkout.
Once your order is placed, we will provide additional shipping details and updates as required.
Important Notes:
- All delivery dates and times provided are estimates and are subject to change due to unforeseen circumstances.
- Shipping fees are non-refundable unless otherwise specified.
For EU and UK Customers:
This policy does not affect your statutory rights. Unless otherwise stated, delivery times will not exceed 30 days from the date of order acceptance. For more information, please refer to our Terms of Service.
2. International Shipping
We offer worldwide shipping. However, free standard shipping does not apply to international orders.
Customs, Duties, and Taxes:
International shipments may be subject to additional customs duties, taxes, or fees, which are determined by the destination country’s regulations. These charges are beyond our control and are the responsibility of the recipient. Please ensure compliance with the import laws of your destination country.
3. Delivery Delays
In the event of a delivery delay, we will notify you promptly and provide a revised estimated delivery date.
For EU and UK Customers:
This does not affect your statutory rights. For further details, please refer to our Terms of Service.
4. Returns and Refunds
If you have any questions regarding returns, refunds, or exchanges, please review our Return Policy.
5. How to Contact Us
For any questions or concerns regarding this Shipping & Delivery Policy, please contact us via one of the following methods:
- Phone (Toll-Free): +971 4 580 8269
- Email: support@ejuno.io
- Online Contact Form: ejuno.io
1. General Return Policy
We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
Eligibility for Returns
To qualify for a return, the item must:
- Be in its original condition, unused or unworn.
- Include all original tags and packaging.
- Be accompanied by a receipt or proof of purchase.
To initiate a return, please contact us at support@ejuno.io. Returns must be shipped to the address provided during the return process. Items sent back without prior approval will not be accepted.
For any return inquiries, please reach out to support@ejuno.io.
2. Damaged or Defective Items
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.
3. Non-Returnable Items
The following items are not eligible for returns:
- Perishable goods (e.g., food, flowers, plants)
- Customized or personalized products
- Personal care items (e.g., cosmetics, beauty products)
- Hazardous materials, flammable liquids, or gases
- Sale items and gift cards
If you're unsure about the eligibility of an item, please contact us.
4. Exchanges
For exchanges, we recommend returning the original item for a refund. Once your return is approved and processed, you may place a new order for the desired item.
5. European Union 14-Day Cooling-Off Period
If your order was shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, provided:
- The item is unused and in its original condition
- All tags and packaging are included
- A receipt or proof of purchase is provided
To exercise this right, please contact us at support@ejuno.io within 14 days of receiving your order.
6. Refund Process
Once we receive and inspect your returned item, you will be notified about the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 10 business days.
- Please note: your bank or card issuer may take additional time to process the refund.
If more than 15 business days have passed since approval and you have not received your refund, contact us at support@ejuno.io.
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